About Us

Our Story

Despite a culture of constant innovation, the principles on which Borislow Insurance was founded back in 1982 have remained constant and are the bedrock of client relationships that last, on average, more than 15 years… many longer. The firm has grown from its initial four employees serving the New England market to more than 50 employees serving clients across the USA and in international venues.

Core Beliefs


Some firms talk about their “outside the box” thinking. At Borislow, we have never had a box. Each and every client gets treated as an individual entity with unique needs and objectives. 


Today’s business owners and managers are dealing with complexity that was unthinkable just a few short years ago. From compliance issues to Consumer Directed Health Plans, we meet each client where they are. 


We create relationships that allow us to become an extension of our clients’ benefits team. We are there for every step of the process and we go far beyond the traditional benefits programs to ensure that we provide each client with a tailored program that grows with them.

Our Philosophy

Since our founding in 1982, we have been privileged to work with many of the finest employers, municipalities and charitable organizations to help craft unique benefit solutions for each group’s unique needs. Over the years, the employee benefits world has undergone significant change, but the overriding concern of our clients has not: provide world-class benefits that attract and retain employees while taking advantage of innovations in the marketplace.

Leadership Team

We recognize the need to help support the benefits industry and to be plugged in to government initiatives by being at the forefront of shaping and being informed of changes that will impact our clients and their employees. A number of people on the Borislow team have been fortunate to be involved at very high levels.

Jennifer A. Borislow, CLU

Founding Principal & CEO, Borislow Insurance; Principal, Captivated Health

Mark S. Gaunya, GBA, LIA

Founding Principal & CEO, Captivated Health; Principal, Borislow Insurance

David A. Shore

Executive Vice President, Enterprise Strategy and Risk Management

Kirsti Karpawich

Vice President

Amy Sabato

Vice President, Operations

Bianca Saul

Vice President, Compliance

Jeannine Chiappini

Vice President, Practice Leader

Christopher Bock

Vice President, Risk Management

Susan Boisvert

Vice President

Travis Horne

Director, Health & Wellbeing

Ed Estey

Director, Medicare Practice

Melissa Marrama

Manager, Insurance & Investments

Michaela Scott

Strategic Benefits Consultant

William Bennett

Communications Manager

Corporate Social Responsibility

One of the principles on which Borislow was founded was the concept of giving back to and touching the lives of those in our community. Employees are encouraged to contribute to their own favorite charitable causes and organizations and the “Charitable Giving Team” in the office creates monthly events and outreach on a more global basis.

We offer every employee eight paid hours off per calendar year to volunteer and we provide a charitable match program for personal charities that meet stated objectives. Some of our efforts are funded with a “Sunshine Fund”, which is a collective depository of funds by employees who have elected to have money taken out of their paychecks.

We believe that serving those less fortunate is an integral part of the Borislow DNA. In addition to writing two books about committing random acts of kindness, we have established the Inspire to Act Fund. The Fund is dedicated to helping people and supporting projects that benefit children and adults who embrace a grateful appreciation of what life has to offer. Additionally, The Fund supports organizations that foster and encourage others to perform random acts of kindness and service to people in all stages of life, so that they can better support themselves and live successful lives through the development of life skills, education, and awareness.

Interested in joining our team?

Career opportunities
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