When Jennifer Borislow founded BI in 1982 she was determined to create an agency with a total focus on the client. She began with the premise that service must be provided with a personal touch. More than 30 years later, the company has never strayed from that core value which has evolved in to the cultural norm we now call a passion for service.
Seizing on an opportunity to truly differentiate the company in the marketplace, Jennifer joined forces with another renowned industry thought leader, Mark S. Gaunya, who joined BI as a Principal Partner in 2005. Mark brought over 25 years of experience in employee benefits and the healthcare industry and an energetic, entrepreneurial spirit. BI has continued to expand and innovate, due in no small part to an extraordinary synergy between its two principal partners and the quality of the expert team they have assembled.
Today, BI is a leading employee benefits agency, serving clients in many states across a wide variety of industries. BI is centered not on traditional brokerage but on Strategic Advisory Partnerships with our clients. In this way, we nurture a relationship with our many clients that goes way beyond brokerage. At a time of great uncertainty and change in healthcare, the insurance industry and the economy, BI remains among the fastest growing and most respected agencies of its kind.
Jennifer and Mark are nationally recognized leaders within the insurance industry. They are both members of the Million Dollar Round Table (MDRT), the premier association of insurance and financial professionals with over 40,000 members from 83 countries worldwide. Both serve MDRT through committee work, where Jennifer is the Past President. Mark is the Past President of the Massachusetts Association of Health Underwriters (MassAHU). Jennifer and Mark also serve on several major insurance carrier broker advisory councils, including the MA Commonwealth Connector to advocate for their clients and other employers. They also volunteer their time to speak on a broad range of topics nationally and internationally.
Our client consulting team provides a personal touch to deliver the strategies and the broad and deep expertise you need. Led by your BI Strategic Advisor, all of our practices combine to provide a seamless extension of your own team. They provide insights and services on a full range of benefits and HR subjects including group benefits, risk management, healthcare cost solutions, compliance, health and wellness, technology and communication tools, HR practices, healthcare reform, personal financial well-being and more.
BI features multiple practices that are seamlessly integrated into one team to serve our clients. This structure has proven to be uniquely responsive to clients’ as their needs and circumstances change. We are extremely well-positioned to retain clients and grow as a result of industry-leading levels of both service and innovation. We continue to attract and retain outstanding talent and expertise in key areas including health care reform, compliance, HR technology, risk management and health and wellness. Our team’s knowledge and experience are central to our ability to lead the industry in bringing innovative solutions to our clients.
The growing team at BI also gives back to the local communities we serve through charitable work and a shared philosophy, which emphasizes involvement and the performance of random acts of kindness.
Learn more about random acts of kindness and how they have change our company culture. Read the new book “Inspire to Act” by our principals Jennifer Borislow and Mark Gaunya.